Effective Date: 10/26/2024
bETERNAL is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile app, and other digital services (collectively, “Services”). Please read this policy carefully to understand our practices regarding your information.
1. Information We Collect
- Personal Information: When you create an account, subscribe to our Services, or communicate with us, we may collect personal information such as your name, email address, billing information, and contact details.
- Uploaded Content: We collect and securely store the content you choose to upload, such as photos, videos, documents, and any metadata attached to these files.
- Usage Data: We automatically collect information about your interaction with our Services, including IP address, device information, browser type, and pages visited.
2. How We Use Your Information
- To Provide and Improve Services: We use your information to deliver, maintain, and enhance our Services, including backup and secure storage of your data.
- Personalization and Optimization: We may use your data to personalize your experience and make improvements to our platform based on how our Services are used.
- Communication: We may send you notifications, updates, and marketing materials related to our Services, which you can opt out of at any time.
- Security and Protection: We use data to detect, prevent, and respond to security incidents and protect our users from fraud or harm.
3. How We Share Your Information
- With Designated Heirs: If you use our legacy distribution features, certain information will be shared with your designated heirs after you pass, as directed by your account settings.
- Service Providers: We may share information with third-party providers who help us operate our Services, such as hosting providers and payment processors, under strict confidentiality agreements.
- Legal Requirements: We may disclose information when required by law, to protect the safety of our users, or to enforce our legal rights.
4. Data Security
We take the security of your information seriously and use encryption, access controls, and secure storage to protect your data. While we strive to use commercially acceptable means to safeguard your information, no method of transmission or storage is entirely secure.
5. Your Rights and Choices
- Access and Correction: You can access and update your personal information through your account settings.
- Data Portability: You may request a copy of your data in a portable format.
- Deletion: You can request the deletion of your data, subject to certain legal requirements and our need to retain records for business purposes.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver targeted ads. You can manage cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes by email or through our Services.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Email: team@beternal.file
Mailing Address: [Insert Mailing Address]
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as outlined above.